How do you determine if a click is invalid?Ask Jeeves uses proprietary software to track and evaluate the validity of each click. Each search, impression and click in the Ask Jeeves system is recorded to a log file. The log files are run through a purification process to produce revenue numbers.
What is your refund policy if clicks are determined to be invalid?
Is this an automatic process, or is it client initiated?
How does the Advertiser pay?
How is pricing determined?
Is there a minimum monthly spend?Yes
If so, what is the minimum spend?15
Is there a Setup Fee?No
If so, what is the fee?
What Payment Methods are accepted?
If you accept credit card as payment, is Automatic Billing Required?Yes
Is there a minimum time commitment?No
If so, what is it?
When can the service be terminated?24 hours
How is the service terminated?
Ease of Use
Do you have a web-based interface?Yes
If so, what can I do with it?
Do you provide tracking?
If so, what kind?
If you provide tracking, how many unique conversions can you track?
If you provide tracking, can you track CPA or ROAS? If so which one?
Do you have an API feed?Yes. Still in beta
If so, what are the requirements to get the API?
Is there a cost for the API?
If you provide budget management, can you track spend on a daily basis?Yes
If so, can you set daily budget caps?Yes
If so, are these daily caps hard caps or soft limits?Soft limits
Can you spread your daily budget over 24 hours, or does the system pause the account once the daily budget is hit?The system pauses once the budget is hit
How can advertisers pause their campaign?
What are your editorial (words used) guidelines for headlines?Number + text
What are your editorial (words used) guidelines for descriptions?Number + text
What are your editorial (words used) guidelines for display URL's?Number + text
What are your editorial (words used) guidelines for destination URL's?Number + text
Customer Service and Account Management
Do you provide Customer Service?Yes
Do you provide Account Mangement?Yes
If so, are there different levels of service?Yes
If you provide Account Management is it pooled or dedicated?Dedicated
What kind of service does your Account Management team provide?
When is Account Management available?
When is Customer Service available?
How can customer service be reached?
Do you have standard presentations available for distribution to potential advertisers?Yes
If so, how can one obtain a presentation?
Do you offer an affiliate program?No
If so, is your affiliate program for traffic or new advertisers?
For traffic, do you pay a percentage of revenue, a one time fee, or a flat fee?
If so, what is the amount?
For new advertisers, do you pay a percentage of revenue, a one time fee, or a flat fee?
If so, what is the amount?
Do you have an affiliate link?
In under 75 words, please provide a brief description of your search engine:Ask Jeeves provides users with a search experience that goes beyond the traditional 10 blue links of other search environments. In addition to delivering on the essential promise of fast, relevant and easy search, Ask Jeeves has created a unique and innov